Privacy Policy

Last updated: January 2026

Introduction

Spine & Pain CT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website spineandpainct.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data: When you register for our patient portal, schedule appointments, or contact us, we may collect personally identifiable information, such as:

  • Name, date of birth, and contact information
  • Health insurance information
  • Medical history and health information
  • Emergency contact information
  • Payment information

Website Usage Data: We may automatically collect certain information when you visit our website, including:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our healthcare services
  • Schedule and manage appointments
  • Process payments and insurance claims
  • Communicate with you about your care
  • Send appointment reminders and follow-up communications
  • Improve our website and services
  • Comply with legal obligations

Disclosure of Your Information

We may share your information in the following situations:

  • For Treatment: With other healthcare providers involved in your care
  • For Payment: With insurance companies and payment processors
  • For Healthcare Operations: For quality improvement and administrative purposes
  • As Required by Law: To comply with legal obligations, court orders, or government requests
  • With Your Consent: In other situations with your explicit permission

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. Our systems use encryption, secure servers, and access controls to safeguard your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to opt out of certain communications

For health information rights, please see our HIPAA Notice of Privacy Practices.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but some features of our website may not function properly without them.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 through our website.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Spine & Pain CT
2880 Old Dixwell Avenue
Hamden, CT 06518
Phone: (203) 535-0206
Fax: (203) 535-0207